Data-driven

customer lifecycle

management

Loreal-2

 

The difference we make

 

20%

revenue growth

8%

higher average order value

6%

greater order frequency

 

Why did L'Oréal choose more2?

 

Established in 1909, L’Oréal is the world’s largest cosmetics company.

We help L'Oréal to harness their customer data to drive marketing performance, predict customer behaviour, and increase customer value.

 

 

 

 

 

The results

Customer lifecycle management: L'Oréal is now equipped to implement data-driven customer lifecycle management communications to boost customer retention and increase spend per customer. 

Measurement and optimisation: Robust measurement and CRM optimisation drives holistic growth across channels using optimised touch points, channels, frequency, offers, and content.

Reporting: Granular automated reports across 13 brands provide deeper insight into the customer base, fueling future growth and supporting investment decisions. 

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Want to grow like L'Oréal?

 

We work with over 100 brilliant brands to help them grow quickly, sustainably, and profitably.

Join a confidential Teach-In and see how you can revolutionise the way you think about marketing.