Our Clients

Driving business growth with hush

When we first encountered hush, they were a start-up women’s clothing brand with a small team and big ambitions. In almost 10 years of consistently working with hush, we have helped revolutionise the scale of their business.

They use our data to acquire and retain customers across mail, email, paid social and paid search. We work together to pull out valuable insights, to better understand their customer behaviour and improve their customers’ lifetime value.

They utilise our customer data and insight to support and validate their growth plans, to achieve success, year on year.

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"We built them a clear strategy to grow their business, using our unique customer-centric model."

A husband and wife team of a small brand, hush wanted us to help them to grow – and to realise their potential.

They wanted our help to improve and scale their catalogue mailing activity, and to enhance their understanding of how customer metrics drive business growth.

  • We built them a clear strategy to grow their business, using our unique customer-centric model.
  • Our media team developed plans to acquire ever-increasing numbers of high-quality customers at optimal cost of acquisition – all backed up by relevant data and insight reports.
  • This boosted confidence in their revenue plan and enabled them to buy increasing levels of stock each season.
  • We supported them to develop acquisition and retention plans with clear rationales to achieve measurable results.
10%

Increased mailing from 155k by a factor of 10

40%

Over the last 3 years, direct business has averaged 40% growth per year.

8x

Recruited 8 times more cold customers.

The Results

Over the last 3 years, direct business has averaged 40% growth per year.

We increased knowledge of how to invest in finite stock and marketing budgets to confidently hit their targets.

We helped them to gain full awareness of the impact of all marketing activities and the value of the customers they recruit.

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