Furniture Village, Britain’s largest independent furniture retailer, has renewed with more2. On a mission to create beautiful, high quality furniture and deliver exceptional customer service, Furniture Village is the leading furniture brand for customers looking for quality, craftsmanship, and exceptional design. The brand’s dedication to its customers is self-evident: having won the Furniture Industry’s Retailer of the Year Award on four separate occasions and Bed Retailer of the Year two years running, Furniture Village also took home the Retail Family Business of the Year award for 2020 – an unmatched achievement.
Customer-centricity has been a core pillar of the business since its creation in 1989 – Furniture Village’s teams are wholly aligned around the customer experience and more2 is delighted to be working with the brand’s in-house team to deliver more targeted, customer-centric marketing and build customer relationships to foster long-term growth.
“We’re so proud to have been retained by Furniture Village,” said Kevin McSpadden, CEO and Founder of more2. “They have such a strong team in-house and their customer-focussed mindset has helped them to weather the storm this past year. As a brand, they’re a joy to work with and we’re looking forward to continuing our relationship with them into the future.”
About Furniture Village
Founded in Abingdon, Oxfordshire in 1989, Furniture Village is one of Britain’s leading retailers. Built on family values and a belief in the importance of customer-centricity across the entire business, Furniture Village is dedicated to building and sourcing only the most beautiful, long-lasting designs for its customers.
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