Insights

Hotter Shoes is one of the best examples of a brand that's getting digitalisation right. Faced with the realities of the pandemic in early 2020, CEO...

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Welcome to the first episode of The Industry Leaders Podcast!

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It’s been a good week for retail. Compared to 2019, brands have been experiencing sustained revenue growth since May, accelerating from +3% in late...

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Not many of us enjoy digging into knotty areas like how websites and apps track users, or how advertisers use that data, but there is a rising tide...

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Conference season is finally over and my biggesttakeaway from this year will be the sheer number of marketing technology vendors hawking their...

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Freddie’s Flowers is a subscription business that brings beautiful flowers to homes all over the UK and beyond. This week, we sat down (virtually)...

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Dune London is one of the UK’s best-loved footwear brands. Founded in 1992 by Daniel Rubin, the brand is a fore-runner of digital transformation and...

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During the past year, we have seen and heard of the massive acceleration in consumers shopping online. Notably, McKinsey called it the quickening – ...

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Whenever I meet with marketing teams to discuss their email strategies, I hear this kind of thing:

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Online marketers don’t suffer the restrictions of having a finite customer universe – but for retailers and brands with physical stores, this is a...

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Peak is a challenge, even at the best of times. However, the beauty of peak is that we know customers are open to trying new brands and those who...

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