Join us, as we review winning strategies for omnichannel retail against the backdrop of Coronavirus, followed by two highly focused best practice sessions with actionable quick wins.
For our next webinar, we are delighted to join forces with dotdigital, one of the world’s leading customer engagement companies, and a fantastic UK success story. Together we will show how successful high street brands can sustain and improve customer loyalty, and become more targeted in their acquisition activities despite the current situation.
For the first 15-20 minutes will be covering topics including:
– Do you understand who your best customers are, regardless of channel? – Are there ways to target people with brand affinity, even if you don’t have the customer data? – How to get the RIGHT permissions when a customer first orders online – How will you facilitate their transition from a familiar retail experience to an online setting?
Afterwards, we will host two quick-fire best practice sessions packed with good ideas proven across our broad range of retail and multichannel clients.
Session 1 – 5 ways to continue courting your new customers Session 2 – With less footfall in the high street, how will you bring in tomorrow’s loyal customers through digital channels at the right cost?